Automate the cancellation of orders quickly where fraud is suspected, minimizing the risk of orders being shipped through any delay in action.
Retailers lose money each year due to fraudulent ordering. It is imperative that retailers check any orders deemed suspicious, and they must do this quickly.
With more transactions moving online daily, the threat of reputational damage or financial loss is higher than before, especially when trying to manage these threats manually.
Our Robotic Workforce provides a more efficient process for Order Cancellation. Our solution:
Creates a case for detected fraud
Performs a series of cross-checks on suspicious transactions using internal and external systems
Refers detected fraudulent orders for employee review
By performing these automated steps before canceling, proceeding, or referring the order for human participation, employees are able to focus on more valuable tasks, such as iterating the fraud detection scoring models. These fraud prevention measures have a positive impact on customer satisfaction, trust, and commitment.
Speed up applicants' identity verification through submitted documentation and data. Streamline Customer Identification Program (CIP) requirements for faster customer on-boarding.
Mortgage Income Verification:
Manage spikes in mortgage activities by automating the tedious income verification process and improve your customer satisfaction and retention.
Mortgage Insurance Updates:
Streamline changes in insurance policies, policy updates, and policy cancellations by automating documentation that must be accepted, routed, interpreted, and associated with the right.
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