Mobile Technology

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Mobile Technology Leave the constraints of your desk behind – enjoy the freedom offered by mobile technology!

Our peerless service management solution, Cherwell comes with built-in Cherwell Mobile app that enables you to access your Cherwell account with iOS, Android and Windows based hand-held device from everywhere. Anything that can be done on the desktop can be done using Cherwell Mobile, including custom business object operations that you may develop. Cherwell mobile apps not only increases the availability and accessibility of business but also leverages the productivity of the business.

View, modify, and create records directly from Outlook® – you don’t need to open a separate application. Monitor Twitter® and, if required, open a ticket directly from Twitter. You can even utilize Twitter and RSS feed to update your customers from any area or business object within Total ITSM and Cherwell Software.

Access your data anytime, anywhere from: Windows® application Cross-platform browser applications Outlook® iPad®, iPhone® BlackBerry®, Android®, Nokia®, Windows® Mobile 7 etc.

Cherwell mobile is abandoned with the bundle of features that fully exploit the underlying features of the mobile device. Cherwell Mobile takes the advantage of mobile camera to attach photos to records and scan barcodes. It also makes use of Google Maps, Apple Maps and other integrated technologies to employ mapping functionality that helps you determine your location and the location of the business object around you.