Customer Returns

Automate and accelerate the inter-branch transfer process that handles returned products to efficiently restock and resell these items.

Why it is important

Returned goods that enter the distribution center must be allocated to an appropriate selling location.

What needs to be improved

Increased handling and transit costs related to processing these items are inefficient, and not cost-effective.

How Alindus can help

Our Robotic Workforce provides a more efficient process for Customer Returns. Our solution:


Calculates a decision based on flags associated with the relationship between the branch and the product.

Utilizes previous return information and branch preferences to allocate the best selling location.

Raises the relevant documentation for the transfer.


Streamlining these processes prevents writing-off stock and reduces handling and transit costs—while generating more revenue. Our Robotic Workforce performs this process swiftly to minimize the markdown.

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