Cherwell Service Management

Alindus > Cherwell Service Management

Services on a Single Platform

We offer you a PinkVerify and ITIL based Cherwell service management solution that helps you manage and deliver better IT services to your client. Cherwell service management is a complete service management solution from Cherwell that enables you implement both ITSM solutions and business technology beyond the ITSM demands. Cherwell is an award winning ITSM platform with any array of flexible and facile features that help you manage and customize every aspect of Cherwell without writing a single line of code.

Cherwell is an all-inclusive, scalable solution customized to meet your business needs. Many entry-level ITSM software solutions provide only a limited number of processes while enterprise-level competitors charge by each process – causing licensing fees to skyrocket as your organization grows and matures.  With Cherwell Software you have the freedom to use as many, or as few, processes as you desire – without incurring additional license fees.

Cherwell service management is a software built around the trends of current service management sector. It is a Pink verified software with 11 out of the box business processes which are tightly integrated with each other. Each business process can link with other so that users can analyze the relationship between incident, problem and change request and come up with better service solution. Cherwell also provides easy-to-use intuitive that allows you customize processes within seconds as per your business needs.

Incident Management

Problem Management

Change Management

Request Fulfilment

Event Management

Release & Deployment Management

Service Asset & Configuration Management

Service Level Management

Service Catalogue Management

Service Portfolio Management

Knowledge Management