Cherwell provides an array of options to create series of custom-define actions. Onestep action, business automation and email monitoring are few outstanding features from Cherwell that enable you to automate business processes, emails and SLA’s. These features also allow you to trigger notifications in the form of dashboards, reports and messages automatically. Cherwell is the most flexible solution that helps you customize, setup and configure any feature of the solution as per the business needs.
Intuitive wizards and simple drag-and-drop functionality allow you to easily modify the comprehensive suite of ITSM processes to match your unique requirements today, and tomorrow. With Cherwell Software’s Codeless Business Application Technology (CBAT), you never need to write a line of code or script. Upgrades are effortless. Simply click the Installer and in a few minutes it is complete. Cherwell Software’s metadata Platform as a Service (PaaS) retains all of your configurations with all upgrades.